Testimonials and feedback from families who have used our services in the past – published with full permission

To read an up to date list of reviews and testimonials

Please visit our live review page here

“Just wanted to say a quick thank you. We felt Monday’s service did Dad proud and many people said it had been the most personal one they attended.
I don’t think that would have been the case without you, your support and advice. Your words, the willow casket, the flowers and the way things flowed were just right.
Thanks again,
Anna and family”

“Such an amazing funeral and so lovely – you organised it so well, we were delighted.  It was difficult to be sad surrounded by nature at its very best.” –  Mrs S Wright

I have to say that overall it was a pleasant hitch free experience dealing with you regarding my Dad Ivors Funeral.    Everyone who attended was impressed with the contents of the service and the professional way it was conducted, and I would have no hesitation in recommending you and your staff who were all excellent.
Please use this as a personal recommendation of you and your company and use this letter in nay way you would wish.
I would be happy to talk with any prospective clients should they need reassurances 

A1+, 5 star service

Thank you sincerely
Bryn Archer

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“Dear Jonathan,   Thank you so very much for such a smooth and sympathetic funeral service for my Husband.    You were in tune with our hopes wishes from beginning to end and completely sensitive to every nuance of the entire event”  Mrs E Dufton

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“Thank you for the gentle and caring manner in which you dealt with all of our family when Geoff passed away.  Your openness to suggestions from family about arrangements while also making your own recommendations and suggestions was very much appreciated. You became a highly respected and trusted friend of the family during this difficult time.  Both Geoff’s funeral and  interment  and  little later were beautiful  occasions leaving  everyone with many happy memories.  You made this possible.  Thank you so much.”  Nick and Sue

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From the initial meeting I felt a calmness and dignity which helped through a very traumatic and sudden death.  I was never pressurised and was enabled to change my mind at various stages in the process when this became necessary.
This allowed for the creation of both a church and crematorium service which all members of friends and family who attended said was completely correct for the person they knew.
Throughout the process I was utterly grief stricken and this was always understood and accepted with an ability to try to help the living come to terms with the death.

I have found that Oak Funerals particularly believes in celebrating the person’s whole existence and not just the final part of life and positively encourages the families feel a part however much or little they feel they can do.
I did avail myself of enquiring of other undertakers where everything was just about cost, whereas Oak Funerals were totally about the human being involved and I heartily recommend them and their team to anyone.
Dr I Hope

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   “Lucia would have been so pleased,  I know that she’s laughing now  – Shantih”

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“Thank you for your understanding and support  in arranging Dad’s funeral.  I’m not sure how we would have coped if you had not been able to help us with managing the costs.  I know Dad would have been so pleased to find a Funeral Director who was prepared be ‘different’ from all the rest”   Miss Bassett

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“Thank you so much for all your help when I was arranging my Dad’s funeral. I was most grateful for all the information you gave me & because I was so impressed I wouldn’t hesitate in recommending you. I passed your details on to the Mortuary Manager at the Hospital as a point of contact for anyone else in the future who’d like to make their own arrangements.” Mrs S Taylor

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 From first contact to the delivery of the funeral DVD, Jonathan and Ian were continually supportive.  I had discussed with my mother her wishes for the style of funeral and initially spoke to Jonathan just after Christmas when it seemed Mum would die any day.  In the end, she died in June but there was never any sense of me being a nuisance and having sorted out many of the details in advance was a big advantage when the time came, even though some things inevitably had to change.  What I particularly liked was that my choices were always respected and if I turned down one of their suggestions that was always fine.
As we were rather making up a secular funeral service from Mum’s wishes and my past experience, I was grateful for their help in making a very successful funeral which resulted in much positive feedback from attendees.  There was no pushing to have options one didn’t want and there was always advice on how to achieve what I did want.  The stunning cardboard coffin with a picture of St. Michael’s Mount was a major talking point and my Mum would have loved it.
I would have no hesitation in recommending Oak to anyone but especially to those who do not want a standard funeral.
Ms S Roberts

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After the sudden passing of my father I deceided to use Oak funerals, after finding and reading their site, they came to our house and were very friendly and professional, all arrangements were explained and made, they even managed to arrange the music we asked for! on the day it was quiet as we wanted and carried out with diginty and respect.

My and my mothers thanks to Jonathan and Ian for their help.

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We had nothing prepared for the time when one of us would be left alone.

Jonathan and his team came into our lives the day after my husband of 68 years died in hospital-the night before he was due to come home. I was devastated.

Why choose Oak Funeral Services?
The funeral parlor was less than a mile from my home.This must have been a heaven sent choice.
Tom did come home for 24 hrs and I was able to visit their Chapel of Rest whenever I or family wanted.    From day one their support was thoughtful in every way.  Consideration of my every wish was taken into account.

The Funeral took place on Tom’s 92nd Birthday, December 18th 2014.It was a Celebration and Farewell beautifully organized and carried out.
Jonathan and his team were so very kind in every way and they have been a real support.Their guidance and care was invaluable and gentle at that difficult time.

I am still in touch with them.
Thank You

Dorothy Baines